Service Manager

About the Role

Are you an experienced tradesperson ready to step off the tools, an ambitious automotive professional looking to take the next step, or a natural people leader passionate about delivering excellence?

Reporting directly to the Dealer Principal, this is a key leadership role responsible for managing the largest team in the business. You will play a pivotal role in driving workshop performance, developing your team, and ensuring customers receive outstanding service every time.

 

This is a fantastic opportunity to make a real impact in a well-established dealership while building a rewarding career in automotive leadership.

 

Who Are We?

Horsham Motor Company is part of the One SMG Group, a proudly 100% Australian-owned and operated organisation with a rich history spanning more than 100 years. The group includes 18 automotive, caravan, fleet and leasing businesses across Australia.

 

Located in regional Horsham, Horsham Motor Company is a successful and long-established multi-franchise dealership specialising in both new and used vehicles, with a strong reputation for quality service and customer satisfaction.

 

To learn more about Horsham Motor Company, visit:
https://www.horshammotorco.com.au/

 

What’s in It for You?

We offer a competitive salary package including a rewarding bonus program, along with a fully maintained company vehicle.

 

You’ll also benefit from ongoing manufacturer training, hands-on mentoring, and the opportunity to lead a well-established service team within a respected and growing automotive group.

 

What We’re Looking For

To succeed in this role, you will be a motivated and organised professional with strong problem-solving abilities and excellent communication skills. You thrive in a team environment and enjoy leading people to achieve their best.

 As the successful candidate, you will:

• Demonstrate strong leadership capability and confidence managing a team

• Mentor, coach and support employees to help them grow and succeed

• Build and maintain positive relationships with staff and customers

• Ensure efficient workshop operations while delivering outstanding customer service

• Manage costs and performance to maintain a profitable service department

• Drive service sales and achieve departmental performance targets

• Coordinate the daily activities of the Mechanical Service Department team to maximise efficiency

• Maintain a strong focus on workplace safety and ensure staff training and manufacturer standards are consistently met

 

If you want to join our amazing team, we can offer you:

• A Competitive pay plus a healthy bonus program

• Staff and family discounts on vehicles, finance, servicing & more

• Discounted health insurance and access to our Employee Assistance Program

 

Sound like you?
If you'd like to learn more, don't hesitate to reach out to Mark Riedl, General Manager on 03 5381 6111 at Horsham Motor Company or simply apply!

We maintain the discretion to extend an offer at any stage during the recruitment process. If you are interested in the position submit your application as soon as possible.