Service Receptionist

We are currently seeking a friendly, organised, and professional Service Receptionist to join our busy Service Department. This is a key customer-facing role where you will be the first point of contact for our valued clients.

About the Role
As our Service Receptionist, you will support the service team by ensuring customers receive a smooth and positive experience from the moment they call.

Key Responsibilities

• Greet and assist customers over the phone

• Schedule and confirm service appointments

• Liaise with service advisors

• Manage customer enquiries and direct them to the appropriate team member

• Maintain accurate customer records and bookings

• Provide exceptional customer service at all times

About You

• Previous reception or customer service experience (automotive experience is an advantage but not essential)

• Strong communication and interpersonal skills

• Excellent organisational and multitasking abilities

• Professional presentation and a positive attitude

• Ability to work in a fast-paced environment

• Good computer and administrative skills

What We Offer

• Supportive and friendly team environment

• Ongoing training and development

• Competitive salary

• Opportunity to grow within a well-established dealership

If you enjoy working with people and thrive in a fast-paced environment, we would love to hear from you.