Office Manager

Position Description: Office Manager

Reports to: Managing Director

About the Company

We are a small, growing business specialising in composite materials and automotive panels. Our operations combine manufacturing, warehousing, and sales, and we pride ourselves on being practical, responsive, and easy to deal with. We are seeking an experienced Office Manager to keep the office running smoothly and support our managing director and operations team.

The Role

The Office Manager is responsible for the day-to-day administration and office operations of the business. This is a hands-on role suited to someone who enjoys variety, takes ownership, and is comfortable working in a small business environment where no two days are the same.

Key Responsibilities

Office & Administration

• Manage daily office operations and general administration

• Handle incoming calls, emails, and customer enquiries

• Maintain filing systems, records, and company documentation

• Order office supplies and manage service providers

Accounts & Finance Support

• Process accounts payable and receivable

• Prepare invoices, credit notes, and statements

• Payroll preparation

• Liaise with external accountants and bookkeepers

• Reconcile expenses and maintain basic financial records

Sales & Customer Support

• Support the sales team with order processing and documentation

• Prepare quotes, sales orders, and delivery paperwork

• Maintain customer records and pricing information

• Follow up outstanding invoices and customer queries

Operations & Logistics Support

• Assist with purchasing and supplier communication

• Support warehouse and production scheduling where required

• Ensure accurate documentation for incoming and outgoing goods

HR & Compliance

• Assist with onboarding new staff and maintaining personnel records

• Coordinate training records, licenses, and certifications

• Support WHS documentation and compliance requirements

Skills & Experience

• Minimum 1-2 years of Office Manager or Senior Administrator experience required

• Strong organisational skills and attention to detail

• Experience with accounting systems (Xero preferred)

• Confident communicator with customers, suppliers, and staff

• Ability to work independently and manage competing priorities

• Experience in manufacturing, construction, or industrial environments (highly regarded)

• Australian work authorisation required for this position

Personal Attributes

• Practical, proactive, and reliable

• Comfortable in a small team and hands-on environment

• Strong problem-solving skills

• Flexible and willing to pitch in where needed

What We Offer

• Stable role in a growing small business

• Supportive team environment

• Varied and interesting work