Workers Compensation Underwriter

Company description:

Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services in more than 215 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

Job description:

A new transformational adventure awaits you…

How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 ‘World's Best Employers' and Fortune's ‘World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia's leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let's create a brighter future together, let's make a difference

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

We're on a mission to become Australia's leading digital insurer—and we're looking for a Senior Worker's Compensation Underwriter who shares our ambition. In this role, you'll support the underwriting of our workers compensation portfolios, applying expert judgement and leveraging digital tools to deliver exceptional customer outcomes. You'll collaborate with distribution partners, product teams, and fellow underwriters to drive growth, innovation, and underwriting excellence.

You'll also play a key role in supporting strategic initiatives and contributing to the evolution of our underwriting frameworks—all while helping shape the future of workers compensation insurance in a digital-first environment.

You will also be responsible for the following:

• You will be responsible for your own portfolio analysing new and renewal business within specific limits and authority
• Ensure that all Workers Compensation Insurance business is handled effectively and in line with our agreed service standards and principals
• Collaborate with brokers and internal teams to deliver tailored workers compensation insurance solutions
• Leverage data insights and digital tools to inform pricing, coverage decisions, and risk assessments
• Partner across Claims, Distribution, and other underwriting lines to support multi-line opportunities
• Contribute to underwriting innovation by sharing insights and supporting proposition development.

Important to your success - Unlock your potential

We're looking for an insurance professional with strong commercial acumen and a digital mindset—someone who can balance risk with opportunity, lead change, and collaborate across teams to drive underwriting excellence and innovation.

• A minimum of 5 years underwriting experience, preferrable workers compensation.
• Understanding of underwriting systems, digital platforms, and data analytics.
• Skilled in risk assessment using both traditional and digital methodologies.
• Effective communicator and collaborator with internal teams and external partners.
• Strong customer facing experience, with the confidence to build and grow Broker relationships
• Self-motivated with excellent communication skills, problem-solving and negation skills
• Demonstrate technical underwriting knowledge and capabilities.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer's leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role

• Global mobility opportunities across more than 200 countries worldwide

• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!