Technical Trainer

-Full-time Position

-Based in Sydney

• Do you thrive on helping others succeed through delivering an impactful training sessions?
• Are you a tech savvy individual who loves to learn new things and share that knowledge with others?

GLiNTECH, a Valiantys company, is looking for a motivated and forward-thinking Technical Trainer to join our Sydney team. This opportunity is ideal for an experienced trainer or someone ready to take the next step in building a rewarding career in technical training and change management.

We’re seeking a dynamic, organised self-starter who enjoys simplifying complex concepts and delivering impactful learning experiences.

If you’re passionate about technology and love empowering others, this could be the perfect role for you.

About the role:

Reporting to the Professional Services Manager, you will:

• Become an advocate and subject matter expert in the Atlassian product suite (Jira, JSM, JPD, and related tools)
• Deliver engaging training sessions using a variety of instructional techniques, both virtually and in person
• Contribute to and deliver the wider Change management plan, supplementing training activites with all the appropriate user experience elements for a successful project delivery
• Design, develop, and maintain training materials including presentations, lab exercises, and supporting documentation
• Develop a strong understanding of client environments, including ITSM, Agile at scale, and digital transformation initiatives
• Support change management efforts, stakeholder engagement, and communications to drive adoption of new ways of working
• Support the execution of our broader training and change management strategy
• Facilitate discovery workshops and contribute to continuous improvement of our training offerings
• Deliver internal enablement sessions to upskill our Professional Services team on emerging technologies

About you:

• Demonstrated experience developing training materials in enterprise environments
• Experience working with enterprise applications such as Jira Software, Jira Service Management or other Atlassian tools
• Experience supporting change management initiatives, communications, and stakeholder engagement to drive adoption and business transformation
• Strong understanding of Agile ways of working, operating model design, and transformation programs
• Experience working within a Lean-Agile PMO, Agile Centre of Excellence (COE), or Delivery COE
• SAFe SPC (Scaled Agile Framework Practice Consultant) certification or equivalent (highly regarded)
• Excellent presentation and communication skills
• The ability to explain complex technical concepts to both technical and non-technical audiences
• Strong organisational skills and understanding of project/service delivery
• A proactive, adaptable mindset with a strong team-oriented approach

Must have:

• Relevant tertiary qualifications or equivalent professional experience
• Proven experience designing and delivering training programs within enterprise environments
• 5+ years experience in a scaled Agile environment (with practical Scrum Master experience preferred)
• Experience supporting organisational change and transformation initiatives
• Full working rights in Australia