Dispatch Team Leader (eCommerce)

About the role

We're seeking a driven and highly organised Dispatch Team Leader (eCommerce) to support our exppanding online operation. In this role, you will be responsible for managing all domestic and international eCommerce dispatch functions and ensure orders are processed accurately and on time.

What you'll do

• Ownership of all eCommerce orders from release to final dispatch
• Oversight and management of warehouse staff to ensure accurate picking, packing, and dispatch
• Creating, maintaining, and monitoring domestic and international booking schedules
• Ensuring all orders meet carrier cut-offs, SLA requirements, and customer expectations
• Proactively identifying and managing exceptions, delays, and fulfilment risks
• Acting as the primary contact for third-party logistics providers, freight carriers, and sellers

What you'll bring

We're looking for someone who demonstrates:

• Certificate in Warehousing or equivalent experience
• Strong people-management and administrative skills
• Proven ability to develop, improve, and maintain systems and processes
• A self-directed, results-driven approach to work
• Excellent communication skills with the ability to collaborate across teams and external partners incl. Amazon
• Exceptional attention to detail and accuracy

Why join RØDE?

If you're looking for a unique opportunity to contribute to one of Australia's most innovative and gloablly recognised audio companies, we'd love to hear from you. Join a team with a passion for excellence and the ambition to continuously raise the bar.

Apply today and help shape the future of RØDE.

About Freedman Electronics Pty Ltd

RØDE is a leading Australian manufacturer and exporter of high-quality microphones and audio technology—trusted by creators, studios, and professionals around the world. With over 400 staff in Australia, we’re a forward-thinking company inspiring millions of people globally to realise their creative vision.