Care Service Employee

Posted: 09/03/2026

Closing Date: 09/04/2026

Job Type: Casual

Location: Shoal Bay, NSW

Job Category: Other

Why work for us?

Here at Harbourside Port Stephens, we have been supporting our local community for the last 40 years. We pride ourselves on being a not-for-profit organisation that pays individual attention to the needs and quality of life of our residents and when you join us, you will enjoy working alongside a team that is committed to continually ensuring that all our residents receive the highest quality of care.

About the company

Harbourside Port Stephens set alongside the crystal blue waters of Port Stephens. With over 40 years of experience in the industry Harbourside Port Stephens prides itself on being a not-for-profit organisation who pays particular attention to the needs and quality of life of our residents. We are committed to ensuring that all residents receive the best services and that we continually improve our quality of care.

Workplace Location

Our facility is located in Shoal Bay Port Stephens, one of NSW favourite holiday destinations. Harbourside Port Stephens is perfectly positioned to enjoy the Peninsula and the surrounding areas.

Care Service Employee

Purpose of Role
The Care Services Employee works across the facility in all aspects of care service delivery, including Servery, Cleaning, and Laundry. This role supports a safe, clean, and comfortable environment for residents by ensuring high standards of hygiene, food service, and linen management. The employee contributes to a positive resident experience by delivering services with dignity, respect, and compassion.

General Responsibilities Across All Areas

• Adhere to Harbourside Port Stephens Cleaning Standards and use equipment appropriately.
• Prioritise and organise workload to meet service needs and respond effectively to changing situations.
• Maintain clear and ongoing communication with the manager regarding service delivery and report any issues or changes.
• Monitor and report stock levels and equipment condition.
• Promote resident dignity, safety, and comfort in all interactions

Key responsibilities - Servery

• Portion and serve meals in accordance with dietary requirements and meal plans.
• Maintain hygiene and cleanliness of the servery area, including benches, equipment, and utensils.
• Follow food safety standards, infection control procedures, and facility policies.
• Set up and clear meal trays, crockery, and cutlery.
• Monitor and record food temperatures as required.
• Ensure residents receive correct meals and support respectful meal presentation.
• Communicate with care staff and kitchen team regarding resident needs.
• Restock servery supplies and report low stock or equipment issues
• Support a positive, homely, and dignified dining experience for residents

Skills & Experience

• Previous experience in aged care, cleaning, laundry, or food handling (desirable).
• Basic knowledge of food safety, infection control, and hygiene standards.
• Strong interpersonal and communication skills.
• Ability to work cooperatively within a team and independently.
• Reliable, punctual, and flexible with shifts.
• Compassionate and respectful approach to working with elderly residents.

Requirements

• Current Police Check
• Current NDIS Worker Screening Check (Servery & Cleaning)
• Prior experience in a similar role – desirable
• Understanding of the Aged Care Sector
• Awareness of WHS, manual handling and infection control requirements when undertaking duties
• Excellent Communication skills
• Excellent Interpersonal skills
• Excellent Team work skills
• Excellent adaptability skills