Food & Beverage Supervisor - Banquets

Join Our Ladies & Gentlemen – Food & Beverage Supervisor (Banquets)

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are an essential part of the service excellence we provide to our guests. By joining us as an F&B Supervisor - Banquets, you will not only meet but exceed our guests’ expectations during meetings, conferences, and special events. You will be at the heart of delivering the legendary service that builds our reputation as a leading luxury brand. At The Ritz-Carlton, you will embody the core values of honesty and respect, while also experiencing the opportunity to flourish in your career.

The ideal Banquets F&B Supervisor will lead our Ladies and Gentlemen during event service, ensuring seamless execution and creating memorable experiences for our guests. This dynamic and rewarding role requires a high level of flexibility, strong organisational skills, attention to detail, and a proactive approach to managing multiple events within a luxury environment.

Please note that this role requires work rights in Australia to be considered.

Position Summary: 

• Join our Ladies and Gentlemen and supervise banquet service periods, ensuring exceptional service delivery across meetings, conferences, weddings, and special events

• Coordinate event setup, service, and breakdown in accordance with banquet event orders and guest expectations

• Create memorable moments for our guests throughout their event experience, ensuring every detail is delivered with precision and care

• Be an empowering leader by providing motivation, guidance, and support to your department’s Ladies and Gentlemen

• Liaise closely with the culinary, events, and operations teams to ensure seamless execution of all functions

• Ensure banquet spaces are presented, stocked, and maintained to the highest luxury standards at all times

• Supervise the food and beverage team in completing general operational tasks, including event preparation, service, and post-event procedures

• Build and strengthen relationships with clients and event organisers, delivering legendary service and encouraging repeat business

• Plan and support team-building activities for our associates, as they are our most important assets

About You:

• An up-to-date RSA

• Relevant experience in a supervisory role

• Working rights in Australia

• Enthusiastic to escalate your career

• Story-telling abilities

• Self-motivated, driven and energised in a fast-paced environment

• Armed with smart solutions and a can-do attitude

Our Benefits:  

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  

• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  

• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  

• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program  

• Opportunity to receive Employee Referral Incentives and get paid for working with your friend  

• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness  

The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at ***********@ritzcarlton.com.