Medical Administration Officer

Are you an enthusiastic and motivated individual with an eye for detail? Our team have a progressive mindset and are looking for like-minded individuals who are keen to become part of our dynamic team.

• Office located in Hamilton, 15 minutes from Brisbane city

• Ample street parking

• Flexible/hybrid working arrangement (office and/or work from home)

• Full-time position

• A supportive and collaborative work environment

About the Company

Resile is a fast-growing, privately owned leader in all aspects of occupational health solutions and services across all sectors in Australia and internationally. 

Our multidisciplinary teams and expansive provider network are committed to delivering exceptional customer service and achieving the best possible outcomes for our clients.
 

The Role

We are seeking a motivated individual to join our team and provide exceptional administrative support to our Cases and Treatment team. 

You will be responsible for the quality, accuracy, and administration of a number of services including return to work assessments, injury management, alcohol and other drug assessments, health management plans, and other client requests. 

Your day-to-day duties will include, but are not limited to: 

• Responding to client queries and assisting with the delivery of appropriate services via phone and email

• Liaising with our clinical team and scheduling of appointments 

• Inbox management and ensuring responses are delivered timely manner

• Assisting with the preparation of all necessary documentation including reports, forms, and file notes to ensure timeframes are met

• Keeping record systems updated with all relevant information

• Assisting the team in meeting key deliverables by co-ordinating medical cases

• Liaising with external medical providers and booking appointments as required

• Following up pathology, radiology, external medical provider results and reports as required

You

Our new team member will have all or most of the qualities/skills below:

• The ability to multi-task; adhere to deadlines and timeframes

• Excellent organisation, prioritisation, and time management skills

• Good working knowledge of medical terminology

• Exceptional attention to detail

• High standard of verbal and written communication skills

• Competency in the use of Microsoft Office Suite including Word, Excel, PowerPoint and Outlook

• Confidence in their own ability but also willing to ask questions

• Ability to work in a team environment or autonomously as required

• Be proactive, with a can-do attitude

• Experience in occupational medicine/health environment highly regarded, but not essential

The successful candidate must have the right to legally work in Australia.

Salary will be negotiated, commensurate with experience.

Why Choose Us?

At Resile, we welcome all different perspectives and backgrounds and we’re proud to foster an environment that encourages our team to come together to achieve their best. That’s why we believe there is no one size fits all. Most importantly, we are a team that values work life balance.

• We are lifestyle friendly and offer flexible working arrangements

• Training is provided in a supportive environment

• Career growth. We want you to continue to learn, develop, and bring your ideas to the table. Continued professional development is offered and the opportunity to transition within the business

• Diversity and inclusion. We respect who you are and thoroughly embrace diversity.

Please note, only shortlisted candidates will be contacted. 

To apply for this role, please send your resume and cover letter to us by clicking the Apply Now button.