Job reference: #19145

Brand: Lumus Imaging

Location: Campbelltown

Work type: Full Time (Permanent)

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the Role

Lumus Imaging is currently seeking a friendly, organised and customer-focused Medical Receptionist to join our team in Campbelltown on a full-time basis.

As a Medical Receptionist, you will be responsible for providing exceptional front-of-house support while ensuring the smooth day-to-day running of the clinic. You will work closely with radiographers, sonographers and the wider clinic team to ensure patients receive efficient and compassionate care.

Key Responsibilities

Welcoming patients and providing a professional first point of contact
Managing patient bookings and appointment scheduling
Registering patients and updating records within our systems
Answering phone enquiries and assisting referrers and patients
Managing Medicare and billing processes
Supporting the clinical team with administrative tasks
Ensuring the reception area and workflow runs efficiently

About You

We are looking for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service.

You will ideally have:

Previous experience in a medical reception or healthcare administration role (highly regarded)
Strong customer service and communication skills
Excellent organisation and multitasking abilities
A positive and professional attitude
Strong attention to detail
The ability to work collaboratively within a team environment

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Medical Secretary

Healius