Medical Receptionist

• Salary Packaging options available
• 14-week paid parent leave
• Paid Christmas closure
• Professional development and training opportunities

About the Organisation:
The Victorian Aboriginal Health Service (VAHS) was established in 1973 to address the specific medical needs of Victorian Aboriginal communities. 2023 marked a landmark year as VAHS proudly celebrated its 50-year of providing a comprehensive range of medical, dental, allied health and social services for our community.

As well as providing a variety of medical services, VAHS is committed to supporting the well-being of the community through contributions to community events and activities. VAHS is also committed to assisting research into the ongoing needs of the community.

VAHS is a child safe organisation, committed to child safety and wellbeing, and recruits’ staff in accordance with the Child Safe Standards Victoria.

Key Responsibilities:

•  Oversee the day-to-day running of all administrative matters such as mailing, faxing, and scanning etc.
•  Liaise and manage patient requests professionally, over the phone, electronically, and/or face to face.
•  Communicate effectively with all clinical staff when and if required via secure messaging.
•  Participate in the monitoring and updating, where relevant, of the clinic’s policies and procedures.
•  Maintain a high level of professionalism and confidentiality.
•  Adhere to the VAHS Accreditation Standards and Clinical Guidelines

Prerequisites:

•  Victorian Working with Children’s Check
•  National Police Check
•  Driver’s License.

For this position, preference may be given to persons of Aboriginal and / or Torres Strait Islander descent (as permitted under The Victorian Equal Opportunity Act 2010 s12: “A person may take a special measure for the purpose of promoting or realizing substantive equality for members of a group with a particular attribute”).