At Dashing, we have the privilege of working with some of the most iconic brands and businesses in Australia and further afield. We work with our clients as partners and seek to add value by bringing brands to life through our expertise in Print, Technology and Design with passion in everything we do.

Dashing is currently seeking an exceptional Account Executive, with exposure to a dynamic industry. The Account Executive will play a key role in the Sales Team, reporting to the Group Account Director.

Dashing has a casual yet professional environment, with a strong culture of Dashing values.

In this role, you will be responsible for supporting a Dashing Key Account Manager with sales projects and orders. You will oversee the order to delivery/ install. You will guide clients through the process and keep them abreast of their project. You will ensure the Key Account Manager is looped in on any major developments or setbacks with the order.

Dashing prides itself on delivering the highest quality cutting edge campaigns that break the ‘norm’ on-time and on budget to our clients.

As the Account Executive, you will be comfortable perusing more than one project at once and have clear communication with clients, suppliers, and installers: being upbeat, positive, and innovative.

You will be the conduit of information. You will be willing to put in the hard work achieving exceptional results for clients, whilst also being able to maintain a happy work-life balance.

ABOUT YOU

· Relevant educational qualification or at least 3 years'' experience in lieu of education

· Proven passion for excellent customer experience / customer journey

· Highly Organized

· Ability to manage multiple campaigns at the same time.

· A desire to work hard, and have fun doing it

· Able to understand our client’s brands and offer them the best possible solutions

· Sharp analytical skills

· Commercial awareness

· Confidence in your own decisions

· Strong communication skills (verbal & Written)

· Excellent attention to detail and accuracy in performing tasks

· Proficiency in MS Office

· Proficiency in Google Suite

· A passion for customer service with an excellent friendly phone manner and verbal communication skills

· A strong work ethic, a commitment to delivering results and completion of tasks

· An ability to work with urgency in a fast- paced environment

· Confident manner in dealing with difficult and challenging customers at time

· Willing to go above and beyond to deliver the best possible customer experience

· Exceptionally organised, capable of planning and problem solving

· You will be a people person; energised by spending time with the team

· Diplomacy skills

· Innovative spirit

· Curious – an ability to question, investigate and problem solving

· Exceptional interpersonal and communication skills

· Organisational and prioritisation skills

· Decision-making skills

· Proven ability to develop effective relationships across multiple levels of the organisations

· Strong attention to detail

Boxes ticked with a resounding YES? Awesome! Please read on.

ABOUT THE ROLE:

Build and maintain strong client relationships, becoming a trusted day-to-day partner.
Act as the primary liaison, keeping clients informed and confident at every stage of campaign delivery.
Manage end-to-end client campaigns from brief to delivery, ensuring timelines, budgets and expectations are met.
Assist in the planning and coordination of marketing and advertising campaigns to support client sales and brand objectives.
Provide guidance to clients on campaign approaches, messaging and delivery to effectively reach target audiences.
Oversee print and POS production including estimates, bookings, artwork approvals, logistics and installations. Maintain distribution lists, upload artwork, create install guides and run sheets, and keep WIPs updated.
Coordinate campaign assets and content across multiple channels including print, in-store and digital platforms where required.
Monitor campaign timelines, budgets and scope, raising risks early and working proactively to find solutions.
Coordinate internal workflows across Studio, Production, Client Service and Install teams to ensure seamless campaign execution.
Support estimates, quotes and costings in collaboration with Production and contribute to campaign planning discussions.
Use systems including PrintIQ, Monday.com, Zendesk and Portal Tech to manage workflows, campaign progress and client communication.
Monitor the performance of campaigns and marketing initiatives, providing updates and insights to internal teams and clients where required.
Assist in analysing campaign results and client feedback to identify opportunities for optimisation and improved outcomes.
Stay informed on industry trends, market developments and competitor activity to support client strategy discussions.
Identify opportunities to refine processes and improve efficiency across accounts.
Attend daily huddles and weekly client WIPs to stay aligned, proactive and responsive to client needs.
Support and guide Account Coordinators, contributing to a strong and collaborative team culture.
Be an ambassador for Dashing’s values, setting the standard for professionalism and service excellence.

SO YOU THINK YOU’RE DASHING?

To be considered for this fantastic opportunity, please introduce yourself to us via email, tell us what makes you Dashing and why Dashing is the right fit for you. Email to [email protected]

We thank you for your application and advise that only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: $75,000.00 – $90,000.00 per year

Application Question(s):

Are you Tech savvy across Microsoft Office, Google Suite and Monday.com?

Education:

Diploma (Required)

Experience:

Account management: 3 years (Required)
visual merchandise: 1 year (Required)

Licence/Certification:

Right to work in Australia (Required)

Work Location: Hybrid remote in Lane Cove West NSW 2066