Join the First Class Team

FirstClass.com.au is a luxury travel agency specialising in high-end and premium travel itineraries and holiday packages worldwide. We are a passionate, dedicated, fun and supportive team—your opportunity to work with some of Australia’s best industry salespeople, luxury suppliers and reputable trade partners.

As part of our commitment to remain the top independent agency in Australia, we are looking for talented travel professionals to join our award-winning team.

What We Offer

You can expect to receive cutting-edge training to develop your skillset as a salesperson and travel specialist, with support to grow yourself personally and professionally in line with the company. We promote an inclusive, flexible and balanced workplace where evolving opportunities for our staff play an essential role in the day-to-day operation of the company. We offer a competitive salary package, with flexible work options across our offices as well as performance-based bonuses. We encourage team participation in exclusive sales incentives, and you’ll get the opportunity to travel on luxury family in partnership with our extended trade family. You can also expect to take part in our in-house rewards and staff-building which includes restaurant meals, sales bonuses, team cruises and more.

Sales Team Leader

The Company

FirstClass.com.au is an award-winning luxury travel agency specializing in First & Business Class airfares, six-star cruising, and premium leisure travel.

We are a results-driven, tech-forward firm. While others rely on standard off-the-shelf software, we have an in-house IT lead and development team dedicated to building and refining our own proprietary tools, including a points-award flight engine and a custom hotel engine currently in development. We are continually iterating to improve technical efficiency, with AI integration on our immediate roadmap.

About the Role

We are seeking a proactive “builder" who is driven by results and direct communication. We believe the best leaders stay “on the pulse" of the market; you will maintain a personal sales presence while focusing on lifting the performance and conversion of our experienced consultants.

Key Responsibilities

Set the Standard: Achieve strong personal sales results to lead the team by example.

Lifting Performance: Coach and mentor consultants to improve conversion, efficiency, and confidence.

Drive Momentum: Monitor targets and KPIs while maintaining a focused, respectful, and results-driven culture.

Problem Solve: Identify gaps and fix issues quickly—handling escalations with a “can-do" attitude.

Tech Feedback Loop: Work directly with our in-house IT lead to provide “front-line" feedback as we iterate and improve our proprietary engines.

To Be Successful In this Role You Will Need:

Industry Veteran: Minimum 3 years in travel (Retail or Corporate) with a deep understanding of First & Business Class products.
GDS Proficient: A solid working knowledge of Amadeus.
Natural Leader: Experience mentoring or leading a team toward collective KPIs.
Agile Mindset: You enjoy an environment where tools and processes are constantly being optimized and improved.
Communication: Exceptional written and verbal skills for both luxury clients and internal stakeholders.

What Is In It For You?

Earning Potential: OTE $100,000 – $150,000 pa + super (Year 1), with unlimited earning capacity.

Agile Technology: Work in an environment where the tools are built around the consultants. Because our tech is developed in-house, we can iterate and improve our engines daily based on your feedback.

Innovation: Be part of a company that is actively building the future of travel tech, not just waiting for it to happen.

The Perks: Opportunities to explore the world in style and career advancement as the company scales.

To Apply:

To be considered for this amazing opportunity and become part of the First Class Travel team, please submit your CV and a short cover letter outlining:

1. Your travel industry sales experience.
2. Your experience leading or mentoring a sales team.
3. Your recent sales achievements or KPIs.

We look forward to hearing from you!

All applicants must have full rights to work in Australia.

Not qualified, but know of someone who would be perfect for this job?

We offer generous referral incentives, from a free economy to first class ticket!

Due to the high volume of applications, unfortunately, we will only respond to those who we believe could potentially match our criteria. We wish everyone the best in securing the right job opportunity.

To apply, please email to: [email protected]