Inbound Sales Representative

Job Title - Inbound Sales Representative Role

Join JTA – one of Australia’s leading independent workplace consultancies. We have been delivering practical, accredited services in occupational health, hygiene, safety and noise for over 35 years.

Who we are

All businesses face environmental and safety risks- Some immediate and obvious, others long-term and invisible. JTA protects businesses from those risks by doing the following:

First, we Detect – where our experienced scientists and engineers detect the hazards and assess the risks

Then we protect – by offering a protection plan to capture the data, address the issues and ensure compliance. We provide protection for our clients, their business, and their employees.

Job Summary

As an Inbound Sales Representative, you’ll have a knack for converting inbound leads by identifying client needs and preparing compelling proposals to help detect workplace hazards and risks. You’ll play a key role in guiding clients through their protection plans and compliance requirements, while building trusted, long-term relationships across a range of industries.

We’re looking for someone who combines commercial acumen with strong communication skills to engage new and existing clients across our core service streams – occupational hygiene, asbestos, noise and safety consulting. This role offers the opportunity to develop into an Account Manager, where you’ll manage your own client portfolio and play a key role in long-term business growth.

Key Responsibilities

• Respond promptly to inbound leads enquiries via email, web forms, and phone calls

• Qualify opportunities and understand client requirements through effective questioning.

• Prepare tailored proposals, including formulating the scopes of work to assist with the detection phase

• Maintain up-to-date CRM records for all leads and opportunities.

• Follow up on proposals, manage your sales pipeline, and close out proposals on time.

• Work closely with the clients, JTA project Coordination Team and Consultants to ensure service experience is exceptional

• Build and grow client relationships across selected segments.

• Track key sales metrics work closely with the Sales Operations Manager to achieve targets

• Work long-term with clients on the protection phase.

• Identify cross-sell or up-sell opportunities from client enquiries.

What You’ll Bring

• 1–3 years in a sales, quoting or client-facing role (preferably B2B).

• Excellent verbal and written communication

• High level of organisation and ability to prioritise competing tasks

• Proven ability to handle multiple enquiries and meet deadlines.

• Strong attention to detail and commercial judgement

• Experience using CRM systems and preparing detailed proposals.

• Strong customer focus and a proactive approach to problem-solving.

• Interest or background in health & safety, environmental services, or technical industries is a plus.

What’s in it for you

• Competitive base salary + performance-based incentives

• Career progression into account management or consulting

• Supportive, down-to-earth team

• Be part of a company with 35+ years of trusted reputation

• Real impact working on high-risk, real-world client problems