Part-Time Office Administrator – Sales & Customer Support

Zylux is a well-established Australian company specialising in automotive electronics including TPMS systems, battery chargers, jump starters, batteries and car audio products. We supply products across Australia and pride ourselves on delivering high-quality solutions and exceptional customer service.

We are seeking a reliable and highly organised Office Administrator – Sales & Customer Support to join our team on a part-time basis (morning hours, 3–4 days per week).

This is a varied role suited to someone who enjoys working across multiple functions and being an important part of a small, dynamic team.

This role is ideal for someone returning to the workforce or seeking consistent part-time morning work in a friendly team environment.

Why This Role Works Well

• Consistent morning hours (3–4 days per week)
• Friendly and supportive small team environment
• Varied role across administration, sales support and customer service

About the Role

This position plays a key role in supporting our sales and operations team while assisting customers with enquiries, order processing and warranty requests.

There may also be opportunities to assist with, or develop skills in, Shopify website updates, product listings, basic graphics and social media content.

Key Responsibilities

• General office administration and data entry

• Processing customer orders and assisting with sales enquiries

• Assisting customers with product enquiries and support requests

• Coordinating warranty claims and service enquiries

• Liaising with customers, retailers and internal teams

• Assisting with order processing, invoicing and documentation

• Managing email and phone enquiries

• Supporting the team with day-to-day operational tasks

• Assisting with Shopify product listings and website updates

• Helping prepare basic graphics or social media content

About You

• Previous experience in administration, sales support, warranty support and/or customer service

• Strong organisation and attention to detail

• Excellent communication skills (written and verbal)

• Comfortable working across multiple tasks and priorities

• Proficient with Microsoft Office and general computer systems

• A positive, proactive and reliable attitude

Experience within automotive, electronics or technical products would be advantageous but is not essential.

Interest in Shopify, Canva, graphics or social media would be an advantage.

Bonus Skills (Not Essential)

While this is primarily an administration and customer support role, experience or interest in any of the following would be highly regarded:

• Shopify product listings or website updates
• Canva or basic graphics preparation
• Assisting with simple social media content or posts

These tasks may form a small part of the role and provide variety for someone interested in supporting marketing or online store activities.

If you are someone who enjoys variety in your work, takes pride in staying organised, and enjoys helping customers, we would love to hear from you.

Apply now via SEEK with your resume and a brief cover letter, please include a short cover note telling us why this role suits you and your availability.