Support Co-ordinator

Support Coordinator (NDIS) – Temporary Maternity Leave Contract | Full Time

Join our team at TKCC and make a meaningful impact for NDIS participants.
We are seeking a compassionate Support Coordinator to join us on a full-time temporary maternity leave contract.

About the Role

As a Support Coordinator, you will be:

• Working collaboratively with participants to implement their NDIS plans and achieve their goals.

• Coordinating, engaging and monitoring service providers and community supports.

• Supporting participants to build confidence to make informed decisions.

• Providing advice on the NDIS environment, funding, and service options.

• Completing all required administrative duties, including reporting, budget tracking, service bookings, and case documentation.

• Maintaining working relationships with internal team members, the Office of Public Guardian, Public Trustee, NDIA, and local service providers.

• Contributing to continuous improvement, business goals, and quality service delivery.

This is an excellent opportunity for someone who thrives in a dynamic, client-centred environment and enjoys managing complex cases with professionalism, and independence.

What We’re Looking For

To be successful, you will have:

• A tertiary qualification in Community Services, Mental Health, Disability, or related experience.

• Minimum 2 years’ experience in Support Coordination, disability, or mental health services.

• Strong understanding of NDIS legislation, Quality & Safeguards, reportable incidents, and the NDIS Price Guide.

• Demonstrated case management experience, including planning, implementing, and reviewing service plans.

• Ability to work autonomously, meet targets, manage competing priorities, and problem-solve complex issues.

• Excellent relationship-building skills with participants, providers, and stakeholders.

• Proficiency in MS Office, NDIS systems (PRODA, MyPlace), and client management software.

• A current Ochre Card (WWCC), NDIS Worker Screening Check, Police Check, First Aid Certificate, COVID-19 vaccination evidence, NT Driver Licence, and reliable vehicle.

Why Join Us?

• Be part of a supportive and collaborative team passionate about delivering high-quality NDIS services.

• Work in a role where your contribution directly improves participant outcomes.

• Receive ongoing professional development, supervision, and opportunities to contribute to service improvement.

Contract Details

• Type: Full-time maternity leave contract

• Duration: Fixed term (length to be discussed at application)

• Award: SCHADS Award

📨 How to Apply

If you are passionate about empowering people with disability and want to join a purpose-driven organisation, we would love to hear from you.

Please hit apply and submit your resume and a cover letter outlining your suitability and fit.