Administration Officer

About us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

On offer:

• Based in Orange, NSW
• Permanent, full-time opportunity
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development
• Meaningful work within the mental health sector
• Opportunity to make a positive impact in the local community

Role overview:

The Administration Officer plays a key role in ensuring the smooth day-to-day operation of our Orange site. You will provide high-quality administrative support to the team, maintain accurate records, and deliver excellent customer service to clients and stakeholders.

Key Responsibilities:

• Provide general administrative support to the team
• Manage reception duties and respond to enquiries (phone, email, face-to-face)
• Maintain accurate client records and databases
• Schedule appointments and coordinate meetings
• Assist with reporting and documentation
• Support operational processes and compliance requirements
• Provide administrative support to the Service Manager and Clinical Staff

Requirements:

• Ideally a Cert III in Medical Administration or similar qualification
• Demonstrated experience in an administrative support role
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• High attention to detail
• Proficiency in digital and client management systems
• Ability to maintain confidentiality and handle sensitive information
• Experience in the health, community services, or not-for-profit sector will be highly regarded
• Must be eligible to apply/currently hold a WWCC and NDIS Worker screening clearances
• Current driver's license

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 24 March 2026.