Systems and Inventory Manager

• Drive continuous improvement and optimal Distribution Centre performance through effective systems and inventory management.
• Permanent, full-time role
• Wyong location

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. 

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. 

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. 

What you’ll do

This crucial role is at the heart of our Distribution Centre (DC) operations, leading the systems and inventory function to ensure accuracy, integrity, and continuous improvement in our supply chain performance.

• Lead and manage the integrity and accuracy of the DC's inventory, resolving discrepancies and driving continuous improvement in key metrics like Inventory Record Compliance (IRC) and Balance on Hand (BOH) accuracy.
• Own the site's Warehouse Management Systems (WMS) and related processes, driving system innovation, managing the upgrade lifecycle (including UAT), and ensuring business continuity for major system incidents.
• Act as the central point for system issue resolution and operational support, leveraging problem-solving and root cause analysis to maintain exceptional service levels and data integrity.
• Foster a culture of continuous process improvement by optimising system configurations, warehouse layouts, and process management.

What you’ll bring

We are looking for a highly capable, driven leader who can operate seamlessly between complex technology and operational demands to deliver world-class supply chain outcomes. The ideal candidate is a strategic, hands-on professional with a strong commitment to change leadership and continuous improvement, capable of ensuring system stability while relentlessly pursuing operational excellence.

• Proven expertise in managing complex systems environments and demonstrated proficiency with live inventory and warehouse management systems.
• Extensive, large-scale inventory management experience, including deep knowledge of inventory processes, standards, and a track record of driving product data integrity.
• Strong operational knowledge within a logistics or supply chain context, combined with excellent problem-solving and root cause analysis skills.
• Proficiency in key data and enterprise tools, including advanced Excel and SAP competency for data analysis, reporting, and system navigation.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 
• We offer competitive remuneration and access to a number of employee benefits.

• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.

• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our excellent 2022 Team Member of the Year, Jesna.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group